FAQs

Help! I have a question about swords!

My inbox is always open, but many potential questions have already been addressed in my blog posts, books, podcasts, or videos – so have a look through those first.

 

If I buy an ebook, how do I read it? Or get it to my favorite device?

Once you purchase an ebook, you will get an email from help@bookfunnel.com with a link to download the ebook, or you can send the ebook directly to your favorite device. If the email hasn’t arrived in 10 minutes after purchase, please look for it in your Spam folder.

You can also find your ebooks in your Bookfunnel library at https://My.BookFunnel.com. Log into BookFunnel with the email you used to purchase/download your books.

If you need help with getting the ebook to your device, just email: help@bookfunnel.com or check https://getbookfunnel.com/

 

If I buy an audiobook, how do I listen to it? Or get it to my favorite device? 

Once you purchase an audiobook, you will get an email from help@bookfunnel.com with a link to download the audiobook, and instructions for how to download and listen in their app, or on another device. If the email hasn’t arrived in 10 minutes after purchase, please look for it in your Spam folder.

You can also find your audiobooks in your Bookfunnel library at https://My.BookFunnel.com. Log into BookFunnel with the email you used to purchase/download your books.

If you need help with getting the ebook to your device, just email: help@bookfunnel.com or check https://getbookfunnel.com/

 

If I buy a physical book, how long does it take to get to me? 

It depends which country you're in, and which shipping option you choose at checkout.  

Each book is printed and sent to you specifically from the independent printer I use here in the UK (although they are looking at options to print in the US, Australia and in other countries.)

It can take 10-15 working days to reach you outside the UK. 

 

How does it help authors to buy direct? 

If you buy direct, we get paid within hours or days, rather than months — which really helps support my work researching and recreating historical martial arts.

You can also find my books on your favorite online bookstore, and you can ask your local library or independent bookstore to order it in for you.